How to have a successful multi-party meeting with EVO

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[edit] Before the Meeting

  • If possible, conduct a short five to 10 minute test session a week or a day before the scheduled meeting
  • Be sure to book meetings in the Karen community and not the Universe community
  • When booking a meeting, do not use the ad-hoc meeting option in the booking menu. It is better to book a meeting using the full booking options. (If you use the ad-hoc meeting option the room has a tendency to be unreliable.)
  • Set the start time option well in advance of the actual start time for the meeting. Remember, the room will not appear until the start time has been reached.
  • Make sure all participants realise that they must be connecting to EVO from their office, and not, for example, from home.
  • Exchange mobile phone numbers, so that if something does go wrong during the meeting, parties can communicate to resolve it.

[edit] During the meeting

  • Audio, audio, audio! If using a Chat50 or 150 read this section using echo cancellation devices with EVO
  • Make sure the participants know how to mute and unmute their audio. Ask participants to keep the audio muted while they are not talking.
  • Make sure participants understand how they can control their 'Audio Transmit Gain'. Please see Configuring EVO for the first time.
  • Avoid moving cameras, it is disruptive to the other participants
  • Make sure you can see the chat window (lower right of Koala) during the session -- important messages are exchanged this way.
  • If you lose video streams, during the meeting, try "Restart Video" in the Video Tab, under the AV controls Tab (in the Koala Window).